Privacy policy
Last updated: June 18, 2026
This Privacy Policy explains how FaunaVow collects, uses, and shares information when you visit faunavow.com, place an order, contact us, or interact with our store.
Information We Collect
We may collect information you provide directly, such as your name, email address, shipping address, billing address, phone number, order details, and messages sent to customer support.
We may also collect certain device and usage information, such as IP address, browser type, pages viewed, referring pages, and cookies or similar technologies used to operate and improve the store.
How We Use Information
We use information to process orders, accept payment, arrange shipping, provide tracking, respond to customer support requests, prevent fraud, improve our store, and send service-related messages. If you opt in to marketing, we may use your information to send updates, offers, and product news.
Payments
Payment information is processed by Shopify and payment service providers. FaunaVow does not store full credit card numbers on its own systems.
Sharing Information
We may share information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, email providers, analytics providers, fraud prevention services, and customer support tools. We may also share information when required by law or to protect our rights, customers, and business.
Cookies and Analytics
Our store may use cookies and similar technologies to keep the site working, remember preferences, measure performance, understand visitor behavior, and support advertising or retargeting where enabled. You can manage cookies through your browser settings.
Data Retention
We keep order and customer information for as long as needed to provide services, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. To make a privacy request, contact us at support@faunavow.com.
Children's Privacy
Our store is not intended for children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.
Contact
For privacy questions, contact FaunaVow at support@faunavow.com.